We hope you enjoyed your visit to {{hidden_location}} recently.
It would be great if you could help us out with a little feedback.  
It won't take long, we promise....
Start
 
My experience made me want to visit again *

[1] Strongly Disagree - Strongly Agree [5]





 
I would recommend to a friend and/or relative *

[1] Not Likely - Extremely Likely [10]










 
What day did you visit us? *

 
How did you hear about us? *


 
Did any team member exceed your expectations during your visit *

     
 
Can you tell us who?

 
Can you tell us why?

 
Please tell us your age (don't be shy!):


 
Would you like to be contacted about special offers and events? *

     
 
Which ways are you happy for us to contact you via: *


 
Contact phone number: *

Please tell us the best number for you to be reached for this.
 
Email: (if different from one given already)

 
Social Media: *

(Please write your preferred social network and your username, e.g. Twitter: @GowsRestaurant)
 
Thanks! We told you that wouldn't take long...however, we still have more questions that we'd really love answers to.  

Would you be happy to carry on?  If not, thats totally fine. *

     
 
HIGH FIVE! We love your commitment to the cause!

 
Did you make a booking?

     
 
How did you book?






 
What was the reason for the booking?


 
Overall, I was satisfied with the booking experience

[1] Strongly disagree - Strongly Agree [5]





 
Sorry to hear that you were not happy with your booking experience. Please tell us the main reason for your dissatisfaction *


 
Would you book again with us in the future? *

     
 
Did you have drinks on your recent visit?

     
 
What did you have?


 
Did you take a picture?

(please upload here)
 
What's your favourite drink?

 
Overall, I was satisfied with the drinks

[1] Strongly Disagree - Strongly Agree [5]





 
Sorry to hear that you were not happy with your drinks. Please tell us the main reason for your dissatisfaction *


 
Overall, I was satisfied with the speed in which I received my drinks

[1] Strongly Disagree - Strongly Agree [5]





 
Did you have food on your recent visit?

     
 
What did you have?


 
Please provide further details if there are any to note

 
Did you take a picture?

(please upload here)
 
Overall, how good did you feel the range of food was on the menu






 
Overall, I was satisfied with the food I received

[1] Strongly disagree - Strongly Agree [5]





 
Sorry to hear that you were not happy with your meal. Please tell us the main reason for your dissatisfaction *


 
How much did you spend per head during your visit?


 
Overall, I was satisfied with the service on my recent visit

[1] Strongly Disagree - Strongly Agree [5]





 
Sorry to hear that you were not happy with your service. Please tell us the main reason for your dissatisfaction *


 
I received good value for money

[1] Strongly disagree - Strongly Agree [5]





 
Overall, I was satisfied with the environment

[1] Strongly Disagree - Strongly Agree [5]





 
Sorry to hear that you were not happy with the environment. Please tell us the main reason for your dissatisfaction *


 
Were the toilets clean?

[1] Strongly Disagree - Strongly Agree [5]





 
Sorry to hear that you were not happy with the toilets. Please tell us the main reason for your dissatisfaction *


 
I felt welcome in the venue

[1] Strongly Disagree - Strongly Agree [5]





 
Was the venue entry process easy?

[1] Strongly Disagree - Strongly Agree [5]





 
Was the entrance welcoming?

[1] Strongly Disagree - Strongly Agree [5]





 
Were the security friendly?

[1] Strongly Disagree - Strongly Agree [5]





 
Did the venue play great music?

[1] Strongly Disagree - Strongly Agree [5]





 
How many times do you visit?


 
How consistently do we deliver a great experience from visit to visit?

[1] Strongly Disagree - Strongly Agree [5]





 
Sorry this visit did not meet your expectation. Would you like a member of the team to contact you to discuss this further? *

     
 
How long did you spend in the venue?


 
Did you notice any promotional materials in venue?

For example posters, flyers, menu clip promotions
     
 
If so, was it in good condition?

 
How would you rate the clarity of the promotional materials messaging?

 
Please tell us your gender:


 
Please tell us what of the following social networks you belong to if any:


 
Overall, please tell us about if anything was a real WOW regarding your visit?

 
Overall, please tell us if there was anything we could have done to make your visit better?

 
If you have anything further to add regarding your visit, please let us know.

 
Please confirm your details:

 
First Name: *

 
Last Name: *

 
Email: (if different from one already given)

 
Contact phone number:

 
Postcode:

 
Job Title/Role:

 
Please confirm where you found this survey: *


You've been amazing, thank you!
again
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